FAQs

Useful Information

At Halloween York Maze re-opens with a host of creepy activities for all the family. All the daytime activities are child friendly for all ages. The giant “maize maze” will not be in use, as it is in the summer, but we do use a part of it for our spooky treasure hunt. All the different attractions are listed on the attractions page.

Please remember you will be walking around a farm! So wear suitable footwear and keep an eye on the weather, rain can make the pathways sticky and hard work for push chairs and wheelchairs, in heavy rain we may have to close some parts of the site. Some activities may be cancelled for safety reasons in the event of rainy weather. If you are unsure about the conditions then give us a call.

The maze pathways are suitable for both push and wheelchairs, but the viewing towers are accessed by steps and do not have disabled access.

We ask that children are supervised by an adult whilst at York Maze.

Dogs on a lead are welcome.

Toilets and baby changing facilities available.

There is a large free car park (not suitable for coaches see FAQs below)

There is no need to book in advance unless you are a coach party.

Please stay on the paths!
The plants are easily damaged by "cutting through" which spoils the fun for everyone.

FAQs

 

Do I pay if I'm disabled ?

York Maze is a farm based attraction with a large range of exciting things to see and do. Because many of these involve climbing, jumping, crawling and other physical activities, we do not feel it is fair to charge people full price to visit us if they can not enjoy everything to the full. For this reason we offer half price admission to anyone in receipt of disability living allowance  (DLA) or personal independence payment (PIP). Please show proof that you are in receipt of either of these payments to receive your half price admission. If you are in need of a full time carer, we offer 1/2 price for carers with proof of status.

 

I have a Max Card do I get a discount?

Max Card holders are entitled to 10% discount on the full On The Gate admission price. This offer is valid for up to 4 people per Max Card entering together in a single transaction. Not to be used in conjunction with any other offer.

 

How accessible is York Maze Halloween ?

The site as a whole is suitable for pushchairs and wheelchairs. We have level access into the Kernels coffee shop, and disabled toilets. The giant maize maze is not open at Halloween, but we do use a section of it for the Halloween Maze Trail. The paths are made of compacted soil, so these paths are fine, as long as we have not recent heavy rain. Unfortunately many of the other activities involve steps and/or physical activity, which means it is not possible to access them in a wheelchair. It is possible to leave pushchairs outside many of the attractions. 

  

How long will it take?

With all the different activities on offer you should allow at least 3 hours for your visit, ideally longer to make sure you get chance to make the most of your visit. It really is a whole day out.

 

Are there any extras to pay for?

Once inside York Maze there is only a couple of extras to pay for if you want to. We have our mini coin operated quads bikes (£1 a go), coin operated remote controlled boats (£1 a go).

 

Who gets a Free pumpkin?

Every full-paying* child gets a free pumpkin for carving included with admission. This offer is subject to availability and may be withdrawn if pumpkins become unavailable. This offer does not apply to Adults or Children under 3. Pumpkins are available to purchase. (* Full-paying includes child, family and group tickets bought on the gate or online in advance).

 

What do we need to wear?

It depends on the weather. York Maze is a farm environment so dress accordingly. Pumpkin carving is under a large marquee, all the catering areas are covered as are some of the attractions. There are gravel paths leading to all the main attractions but if you are venturing into the mazes some sections of maze path can be muddy especially at this time of year. In these conditions it may be sensible to wear boots or shoes that can cope with a bit of mud. 

 

Is there parking for buses and coaches?

Most of the parking is on grass and there is limited turning space which means that buses and coaches can not come on site. We have two large bus stops on the road outside that can be used for group drop-off and pick-up. If travelling from the York direction you are advised to go past York Maze and turn around so drop off is on the York Maze side of the road. If you need to ask any questions please call the office on 01904 607341.